Outstanding service
I just wanted to write a quick mention for
theepicentre.co.uk, they recently gave me some outstanding service for an
order. I ordered a pair of Grivel Asymmetric bars for my Grivel G14 crampons, they instantly called me to tell me
that they had none in stock apart from a pair that had no packaging, to cover
for this they refunded me £13 (the price of the bars) so all I had to pay for
was the postage (which would have been free if I had asked for next day
delivery). They were in contact throughout the ordering process and notified me
whenever an order update arose (which is incredibly rare these days) because I needed
them urgently, they then left a note within the package to call for a refund of
the £13. Here's the website:
Outstanding service and I will be
ordering from them again the future, and I recommend anyone else to do the
same.
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